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Maintenance Supervisor

Sterling Heights , MI

Responsible for ensuring the assigned apartment community is in good repair at all times, managing assigned staff, completing work orders, and performing other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Participates in the development of annual maintenance plan and budget for assigned apartment community and ensures completion of projects and compliance of expenses with approved budget
  • Conducts and implements safety training and enforces all policies
  • Advises management of the most efficient manner to handle repairs and preventative maintenance and completes maintenance projects
  • Ensures all work orders are completed in a timely and professional manner based on priority while providing exceptional customer service
  • Manages the scheduling of suppliers and contractors to be used for maintenance work
  • Performs electrical, plumbing, and HVAC work
  • Installs and repairs ovens, microwaves, washers, dryers, water heaters, and garbage disposals
  • Oversees and performs swimming pool maintenance
  • Responds to after hour emergencies on a rotational basis with other staff

LEADERSHIP/SUPERVISORY RESPONSIBILITIES:

  • Plans, directs, supervises, and coordinates work activities of assigned staff
  • Responsible for employee training and development, performance appraisals, and administration of policies
  • Participates in the interviewing, disciplining, and terminating of personnel 
CORE SKILLS AND QUALIFICATIONS:

The ideal candidate must possess all of the following:

  • High school graduate or equivalent
  • A minimum of one year of experience assessing and resolving maintenance issues, including but not limited to: plumbing, electrical, appliances, HVAC, and swimming pools
  • Ability to effectively manage staff and perform duties with minimal supervision
  • Type 1 and 2 EPA Certification or must obtain within six months of hire date
  • Excellent customer service skills
  • Experience performing all facets of the apartment make ready process 
  • Ability to safely use various tools, equipment, and personal protective equipment
  • Ability to use Yardi software system to enter data or must learn to do so within 90 days of hire
  • Ability to effectively manage and execute multiple tasks, projects, and priorities to meet deadlines
  • Ability to think strategically
  • Excellent verbal and written communication skills necessary in order to communicate intricate job-related processes, communicate with residents and others, and complete work order forms
  • Strong attention to detail and accuracy
  • Strong decision-making skills
  • Ability to adapt to change
  • Ability to maintain confidentiality
  • Ability to collaborate with all levels of the organization
  • Ability to maintain composure in stressful situations
  • Ability to use standard office equipment
  • Ability to read, write, speak, and understand spoken English
PREFERRED SKILLS AND QUALIFICATIONS:
  • Supervisory experience in multi-family housing maintenance, construction, or a related field
  • Experience working with HVAC refrigeration equipment and performing HVAC repairs
  • Ability to manage a budget
  • Knowledge of Fair Housing regulations
  • Yardi experience
OTHER REQUIREMENTS:
  • Ability to stand and walk on an almost constant basis, including climbing stairs as necessary
  • Ability to bend, squat, stoop, kneel, twist, pivot, reach, crawl, and lie on side
  • Ability to lift, pull, and push 60 pounds
  • Ability to perform indoor and outdoor activities in all weather conditions
  • Visual acuity adequate to perform all essential duties and responsibilities
  • Must have and maintain a valid Michigan driver’s license with an acceptable record
  • Must have reliable transportation to respond to work orders
  • Must live within a 45-minute drive time of the assigned property according to MapQuest

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job, with or without reasonable accommodation.  They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions.  Employees are expected to maintain regular and consistent attendance and comply with the company’s policies and procedures as a condition of employment.

Dart Properties is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.